TL;DR: Fonto Partners with Mastercard for Open Banking Data Collection
- Fonto collaborates with Mastercard to enhance data collection using Open Banking standards.
- The partnership leverages Mastercard’s global infrastructure for improved cybersecurity and consumer insights.
- Users of Fonto’s Surveyz app can earn direct cash payments or loyalty points for sharing data.
- Aodhagán Grisewood plays a pivotal role in enhancing user experience.
- The initiative aims to benefit marketers and investors by providing richer consumer insights.
Introduction to Fonto and Mastercard Partnership
In a significant move to enhance data collection capabilities, Fonto has partnered with Mastercard’s Open Finance and Banking team. This collaboration marks a pivotal shift in how consumer data is gathered and utilized, leveraging global Open Banking standards. The partnership allows Fonto to tap into Mastercard’s extensive cybersecurity infrastructure, ensuring that consumer data is handled securely and efficiently.
The integration of Mastercard’s technology is expected to improve the quality and breadth of consumer insights derived from transaction data. This is particularly important in today’s data-driven landscape, where accurate and timely information can significantly influence business strategies and marketing efforts. Fonto’s head of product, Aodhagán Grisewood, emphasized the importance of this partnership, stating that it enables a more seamless data-sharing process for users while providing robust security measures.
As Fonto continues to expand its research ecosystem, this partnership is set to enhance the experience for everyday Australians using its consumer apps, Surveyz and Humaniti. By facilitating a more efficient data collection process, Fonto aims to provide valuable insights to marketers and investors, ultimately benefiting the broader economy.
Overview of Open Banking Standards
Open Banking refers to a system where banks and financial institutions provide third-party providers with access to consumer banking data through APIs (Application Programming Interfaces). This initiative promotes transparency, competition, and innovation in the financial services sector. By adhering to global Open Banking standards, Fonto can ensure that its data collection methods are not only efficient but also compliant with regulatory requirements.
The implementation of Open Banking standards allows for a more streamlined approach to data sharing. Consumers can grant permission for their financial data to be accessed by Fonto, enabling the company to gather insights based on actual spending behaviors. This approach contrasts with traditional survey methods, which often rely on self-reported data that may not accurately reflect consumer habits.
Moreover, Open Banking fosters a more collaborative environment among financial institutions and third-party providers. By sharing data, these entities can develop new products and services that cater to consumer needs, ultimately enhancing the overall customer experience.
Benefits of Leveraging Mastercard’s Infrastructure
Leveraging Mastercard’s extensive infrastructure provides Fonto with several key advantages. Firstly, the partnership enhances the security of consumer data. With Mastercard’s established cybersecurity protocols, Fonto can assure users that their information is protected against potential breaches. This is particularly crucial in an era where data privacy concerns are at an all-time high.
Secondly, Mastercard’s global scale allows Fonto to reach a broader audience. By integrating with a well-known financial services provider, Fonto can attract more users to its platform, thereby increasing the volume of data collected. This influx of data will enable Fonto to generate richer insights, which can be invaluable for marketers and investors looking to understand consumer behavior.
Additionally, the partnership facilitates a more efficient data collection process. With Mastercard’s technology, Fonto can automate many aspects of data gathering, reducing the time and resources required to conduct surveys. This efficiency not only benefits Fonto but also enhances the user experience, as consumers can quickly and easily participate in surveys and receive rewards.
Enhancements in User Experience for Australians
The collaboration between Fonto and Mastercard is set to significantly enhance the user experience for Australians using the Surveyz app. By streamlining the data-sharing process and ensuring robust security measures, users can feel more confident in sharing their information. This improvement is crucial for fostering trust and encouraging participation in surveys.
Role of Aodhagán Grisewood in Product Development
Aodhagán Grisewood, Fonto’s head of product, has been instrumental in bringing the updated user experience to life. His vision for a seamless data-sharing process aligns with the company’s goal of making it easier for users to engage with the platform. Grisewood’s leadership has been pivotal in integrating Mastercard’s technology into Fonto’s offerings, ensuring that the user experience is both intuitive and rewarding.
Feedback from Surveyz Users
User feedback has been overwhelmingly positive regarding the enhancements made to the Surveyz app. For instance, Lisa*, a Surveyz member from Bulleen, shared her experience: “I often get a $5 coffee via the drive-through on the way to work, and by the next day Surveyz is offering to pay me a dollar to answer a few questions about it – it’s a great way to get some cash back in my pocket.” This sentiment reflects the app’s ability to provide tangible rewards for users, making the survey process feel more valuable and engaging.
Monetary Incentives for Survey Participation
One of the standout features of Fonto’s approach to data collection is its monetary incentives for survey participation. Unlike many research companies that offer points or vouchers, Fonto provides users with direct cash payments or loyalty program points in response to surveys triggered by actual purchases. This model not only incentivizes participation but also aligns the survey process with real-world spending behaviors.
Direct Cash Payments vs. Loyalty Points
The choice between direct cash payments and loyalty points is a significant factor in user engagement. Cash payments provide immediate gratification, appealing to users who prefer tangible rewards. On the other hand, loyalty points can encourage repeat participation, as users accumulate points for future discounts or benefits. Fonto’s flexible approach allows users to choose the incentive that best suits their preferences, ultimately enhancing the overall experience.
User Experiences with Surveyz
User experiences with the Surveyz app highlight the effectiveness of Fonto’s incentive model. Many users report feeling more motivated to participate in surveys when they know they will receive cash rewards. This motivation is further amplified by the app’s user-friendly interface, which makes it easy for participants to engage with surveys and track their earnings.
Growth of Fonto’s Research Ecosystem
With over 225,000 Australians connected to Fonto’s research ecosystem, the company is poised for significant growth. The integration of Open Banking standards and Mastercard’s infrastructure is expected to enhance the quality and scale of consumer insights available to marketers, equity investors, and insights teams. As Fonto continues to expand its user base, the potential for richer data collection and analysis will only increase.
The growth of Fonto’s research ecosystem is not only beneficial for the company but also for the broader market. By providing valuable insights into consumer behavior, Fonto enables businesses to make informed decisions, ultimately driving innovation and competition within the industry.
Impact of Open Banking on Consumer Insights
The partnership between Fonto and Mastercard is set to have a profound impact on consumer insights. By utilizing Open Banking data, Fonto can provide marketers and investors with a more accurate understanding of consumer behavior. This shift is particularly important in a landscape where traditional data collection methods may fall short.
Implications for Marketers
For marketers, the ability to access real-time consumer insights is invaluable. Open Banking data allows for a more nuanced understanding of spending habits, preferences, and trends. This information can inform targeted marketing strategies, enabling businesses to tailor their offerings to meet consumer needs effectively. As a result, marketers can expect higher engagement rates and improved return on investment for their campaigns.
Benefits for Investors
Investors also stand to benefit from the insights generated through Fonto’s partnership with Mastercard. Access to accurate consumer data can inform investment decisions, allowing investors to identify emerging trends and opportunities within the market. This data-driven approach can lead to more strategic investments and ultimately drive growth within the financial sector.
Conclusion on Fonto and Mastercard’s Partnership
The partnership between Fonto and Mastercard represents a significant advancement in the realm of data collection and consumer insights. By leveraging Open Banking standards and Mastercard’s infrastructure, Fonto is poised to enhance the user experience for Australians while providing valuable insights to marketers and investors.
The Impact of Open Banking on Consumer Insights
As Open Banking continues to evolve, its impact on consumer insights will only grow. Fonto’s innovative approach to data collection positions it at the forefront of this transformation, enabling businesses to make informed decisions based on real-time data.
Future Prospects for Data Collection in Australia
Looking ahead, the future of data collection in Australia appears promising. With the continued adoption of Open Banking standards and partnerships like that of Fonto and Mastercard, the landscape for consumer insights is set to become more robust and dynamic. As businesses increasingly rely on data-driven strategies, the importance of accurate and timely consumer insights will only continue to rise.
*Name changed for privacy.

